My order had bags busted open on the seams. Big mess of wasted of coffee. Didn’t turn out to be the deal I was expecting.
Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I was the person who wrote this and Woot made everything right. Don’t fret about the sell by date. I even bought more! Taste fine and I’m picky about coffee. Date on bag is a sell by date, not expiration like there would be on highly perishable items like eggs or refrigerated dairy products.
Hey Joe, where you goin with that cup in your hand
