Is the window hose attachment included? There’s a photo but it’s not listed as being part of the sale.
If these weren’t scratch and dent before, they were certainly scratch and dent after the way they were shipped. One unit looked like it was taken out of someone’s trash pile at the curb. It’s not just scratched up but greasy and filthy. And there were broken plastic pieces in the bottoms of the shipping boxes . Hopefully they weren’t important and don’t have an effect on the function of the units. I’ve bought plenty of scratch and dent items before, and these are truly in the worst shape in the worst packaging of anything I’ve ever bought.
Dang, I’m sorry. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Mine arrived decent shape, with only some scratches visible, but with one top flap of box UNTAPED and literally hanging OPEN, small broken plastic pieces loose in box, and missing (exhaust hose) Unit Adapter, and missing pieces of the window kit, and missing bracket & screws – got real lucky, the remote was rattling around in bottom of box, but at least it was still there, and miraculously unbroken – surprised UPS even accepted the package like that . . . hope they have still a replacement adapter to send to me . . . these Toshiba ACs seem to be made by Midea if ye wish to find correct parts, here is a link i found for actual toshiba/midea OEM service parts far cheaper than retail: RACPD1414CWRU Midea Replacement Parts - Midea
Hope this information helps someone, cheers! ~jm
Ugh, make sure you reach out to Woot! Customer Service as noted above.
No. They don’t come with any hoses. And the connection for the hose is garbage. Both units I purchased leaked at the hose connection no matter how it was positioned, tightened, or with/without plumbers tape. They have no washers behind them for a water tight seal. I ended up taking them off and putting on 1/2” ID 5/8” OD clear vinyl tubing secured with hose clamps.