I received this tree yesterday and set it up to be sure all the lights worked. If you’re thinking about this tree just do it. This is one of the prettiest trees I’ve ever owned and trust me, I always have anywhere from 5-10 trees decorated each year. It’s simply stunning and there are so many lights there’s not one dark area. I admire the expensive trees each year and this one is right there with them.
This doesn’t mention if the bulbs are LED or incandescent.
The tree I received looks nothing like the picture. It doesn’t have a real feel and is very cheap. I’m so disappointed.
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
