Did anyone else get the wrong shoe color sent to them? Mine came all black without the white sole, red tag and grey stripes.
Hmmmm, may be an issue on our end. I’ve emailed the team.
In the meantime, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
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I got an email from Woot yesterday about this shoe.
Woot here. We messed up and advertised your adidas Men’s Terrex Trailmaker 2 Gore-TEX Hiking Sneaker with the incorrect item images. Sorry about that! The correct images can be seen at the link below: https://www.amazon.com/dp/B0C1LQ8VXJ
Yes. They were vey nice about it and offered me an additional $12 off the price if I kept the shoe so I kept them. $28 total. Not a bad deal for a brand new pair of hiking shoes.