If these are from the same vendor that I bought from earlier, they are not refurbished. They sure are scratch and dent though. 1st ipad looked like they just removed the case and screen protector it came with and shipped it out. It wasn’t too bad until I realized it charges to fast and battery only lasted 2 hours before it shut down at 21%. The 2nd works but S&D in extremely bold letters.
Sorry for the issues. Did you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.