Are these the model with a physical sim card or esim only? (NVM just read the spec sheet no physical sim)
Yet they sent me a SIM tray removal pin (when there is no physical SIM tray) and a cheap Apple Lightning cable (when it requires a Type C data/charging cable).
CS won’t have the parts you need, but you should contact them and let them know there’s a mix-up. It wouldn’t hurt to ask for a partial refund so you can purchase the right cord.
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)