Is this 2nd or 3rd SE
It says it is 2020 release and the chip is A13 so 2nd Generation
Disappointed with the iPhone. I know it was S&D but the damages were supposed to be superficial. There is no damage to the body of the phone but there is a deep scratch on the right side of the screen that runs almost all the way from top to bottom and other smaller scratches on the screen.
Sorry you’re unhappy with it. Make sure to reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Please allow 24-48h for them to respond.
Woot! Customer Service had another phone sent to me. It is PERFECT! Waiting for the return label to arrive so I can return the other.
@ThunderThighs I need HELP with Woot Customer Service. I have been waiting on a return label for the iPhone SE S&D for WEEKS. Customer Service says they are sending me a label, it never comes, then they email me a label despite having been told I cannot print a label (or get to the UPS Store). I think it’s just nobody in customer service actually reads through the messages to get the FULL PICTURE.
@thunderthighs
Here we go AGAIN the PERFECT EXAMPLE
At 4:15 pm today I get this from UPS:
Thank you for shipping with us! A shipping label is available for you. Select Get Shipping Label to retrieve your label.
[Get Shipping Label] TO PRINT
At 4:16 today I get this from WOOT
Hello xxx,
I understand your concern about the return label.
Often the return label from UPS gets caught in the Spam filters. Please check the spam folder.
I have triggered another email from UPS for you.
Your patience and understanding is appreciated.
We’d appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Peter F
Woot.com
and I respond
*Gosh, I just don’t see how much clearer I can say that I CANNOT PRINT A LABEL. You need to MAIL ME A LABEL OR HAVE UPS DELIVER IT.
Please respond and let me know that you have received and processed this information.
Best,
xxxx*
Hi there. Let me reach out to CS. I can’t remember what we do when someone can’t print out a return label.
Keep in mind that CS is extremely busy right now and our reps are moving really fast trying to help everyone. Just be a little patient, pls.
It’ll be tomorrow before I hear back. Likely later in the day as they’re gonna be backed up.