I’m not sure exactly how “refurbished” these were. The pair I got weren’t even cleared of their past bluetooth pairings. They tried to connect to four previous iphones when I initially powered them up. Additionally, the battery life sucks. Whoever had these before me must have ridden them hard. After using them for an hour, they’ve gone from 100% to 50% battery.
I’m sorry about the battery. Please feel free to reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.