Got my “Laptop” today for my customer.
WTF A Samsung tablet… retail $79
I guess it “kinda” may look like the same thing
Pretty crappy
Ugh, sorry about the wrong item. Reach out to customer service.
Cannot wait to hear this excuse… of course , they are “sold out”
Our own warehouse so the stowed, picked, or shipped it incorrectly.
Hope so! My customer is a little upset… heee heee
they must be behind there. Only the old “Great news your package has been delivered!!”
Guess time to resubmit to them…
No need to do another support form. Allow them up to 48h. It’s a busy time for retail customer service. Duplicate tickets just slow things down.
Ok… I am under pressure by my client as this was a mission critical purchase, and after the long wait on the “delivery”, purchasing of RAM, NVme , software , in preparation for it’s arrival and scheduling, you can see there is a little “pressure” , and especially on me as I am the consultant / engineer so this makes me look bad.
thanks
I get it but writing in again doesn’t bump you in the line. It’s just more work for them to close the duplicate submissions.
I understand that, honestly…
Thanks again
So much for it being in the warehouse…
From Customer support "
Hello there,
Hope you are doing good!
Firstly, we apologize for the delay in responding to your email. Due to an increase in inquiry volumes, our response times have been longer than usual.
We are unable to send a replacement at this time.
I presonally issued the refund. This should reflect on your account in the next few business days.
I am forwarding you the details of the free return label for full refund.
So the RAM, the drive, ect in prep for this and the delay on the project is really frosting my butt
and sending back this turd they sent so we can get a refund so we can start over from scratch and hope to find a matching model for the ram has it’s own thing
Lesson learned. Do not purchase a machine from woot if it is a critical part of a rollout