Has anyone received this order yet? I placed an overnight order days ago and have yet to see it even ship.
Hi there. Expedited shipping speeds the shipping method, not the order processing, pick/pack, etc.
Please feel free to reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I asked for a refund on shipping due to the major delay, and you guys canceled the entire order. And now I can’t even re-order one because they’re sold out. Wonderful customer service you guys got!
It was already out of stock which is why your order was canceled. Amazon was returning an error on the order.
Have you gotten it yet? because I’m experiencing the exact same issue. Placed the order days ago and I haven’t gotten any notification even after the EDD, not even a notification about it being shipped.
I’m wondering the same thing… It’s almost been 3 weeks since order and nothing. @ThunderThighs any idea when this will actually ship?
Hi there. It’ll be Monday before I can ask. Go ahead and reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I just got a cancellation email, so I guess that answers my question.
I’m disappointed that it took 3 weeks to determine what was going on and receive the cancellation from Woot.
@ThunderThighs I assume you looked into this for me, I appreciate your help!