Microsoft Surface Pro 9 13" Tablet

Microsoft Surface Pro 9 13" Tablet

Has anyone received this order yet? I placed an overnight order days ago and have yet to see it even ship.

Hi there. Expedited shipping speeds the shipping method, not the order processing, pick/pack, etc.

Please feel free to reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

I asked for a refund on shipping due to the major delay, and you guys canceled the entire order. And now I can’t even re-order one because they’re sold out. Wonderful customer service you guys got! :unamused::face_with_raised_eyebrow:

It was already out of stock which is why your order was canceled. Amazon was returning an error on the order. :frowning:

Have you gotten it yet? because I’m experiencing the exact same issue. Placed the order days ago and I haven’t gotten any notification even after the EDD, not even a notification about it being shipped.

I’m wondering the same thing… It’s almost been 3 weeks since order and nothing. @ThunderThighs any idea when this will actually ship?

Hi there. It’ll be Monday before I can ask. Go ahead and reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

I just got a cancellation email, so I guess that answers my question.
I’m disappointed that it took 3 weeks to determine what was going on and receive the cancellation from Woot.

@ThunderThighs I assume you looked into this for me, I appreciate your help!