I just noticed that prime shipping (which worked just fine last month) is broken for my account now.
I ordered a gift on Monday with the anticipation of prime delivery and not only did I get charged for shipping but it will arrive too late to be useful as a gift!
I wanted to order something today that was labeled “free 2 day shipping with Prime” (aka the little blue truck) and it WON’T offer me prime shipping despite being logged in via Amazon with a Prime account active until July 2020
Please get your **** together and fix this.
I’ve emailed support but 24 hours for a response is ridiculous (especially for a company owned by Amazon which offers realtime life chat) .
Log out of Woot and log in using the Login with Amazon button
If you are using Microsoft Edge, switch to Chrome or FireFox
Clear cookies for Amazon & Woot
Allow cookies from Amazon & Woot
Allow pop-ups; turn off pop-up blockers
Log out and back in on Amazon, especially if you’ve changed anything there (e.g. cards, email, etc.)
Try an incognito or private mode in your browser
If those don’t work, let me know the following information:
App or Desktop?
Device & OS/Version
Browser & version
Exactly what is happening and when it happens.
One last thing, if you recently changed something on Amazon (payment cards, address, etc), log out of Amazon & Woot. Log back in to Woot using the Login with Amazon button.
PS: Our wonderful CS teams often answers within a few hours.
I just had this problem too, and I chose a different shipping address and then everything recalculated and the shipping became free. I was good with the default address and payment method, but when clicking the place order button nothing was happening (and it didn’t calculate taxes, but I wasn’t going to complain). I think you have to click into the Amazon Pay stuff to get it to work, and that triggers the free Prime shipping
Not working for me either. I paid shipping on I think my last two orders and I think I am not going to shop with you again. I am sorry it has been fun but sadly I will be Mortimerfied if I pay shipping again