I ordered what was supposed to be 6 boxes of SOS pads and only receive 1 box. The slip in the box even says 6 boxes. Where are my other 5 boxes?
Someone at the warehouse probably split up the package. You’ll need to contact CS. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
OMG. WHAT THE HECK!!!
I ONLY RECEIVED 1 BOX WHERE’S MY OTHER 5 BOXES
I order a bunch from Amazon and this sort of thing seems to happen much more frequently for woot orders fulfilled by Amazon. Do they have the trainees in the warehouse filling the woot orders?
I don’t think they have employees. Just those robots they bought from that BattleBot tv show’s garage sale.
I don’t think it happens more frequently, it’s just more obvious here because a) we have a forum and b) people are more likely to post when something goes wrong.
I’m saying just an observation of my experience. Maybe I don’t buy too many multi-packs direct from Amazon. I don’t know…
You’re right though, I am definitely aware of it happening to others more on woot due to the reasons you posted.
That’s true. I come here to complain about my Amazon orders.
Have you ever gotten the Amazon or Woot bonus? That’s when you order one, but they send the case.
I have!
i did not get the 6…
but i did get a full refund and 1 box of sos pads for free… soooo…
Yup, one box of 10 came in a huuuuuge box. I notified CS and am awaiting a reply.
yeah, that pretty much confirms that someone broke apart the multipack. The Amazon system was set to the large box to hold the 10pack.