Trying to Return Item & Not Receiving Return Label [RESOLVED]

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Long story short, I’ve been messaging with customer service for exactly 1 week trying to return an iPad.
I received an initial email from them. I’ve replied and still no return label; last correspondence from them was Thursday.

Any escalation options? This is a much different return process than a typical Amazon Prime return.

Thanks for any help!

2

Hang tight. CS is swamped and we got a lot of contacts over the weekend…

Saw the return label added just as I was typing this. Check your email.

3

Awesome, thank you for looking into it!

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