There needs to be a way to download an actual receipt. Saying that a web page is the same doesn’t make it so. Web pages do not print as nicely to paper or pdf and I have had troubles with people accepting them, including my accounting department after I ordered things for my home office. Fix it! Every other online retailer can do it, I’m sure you can find a way.
Even if you print a PDF of your order details? That should have all the information your accounting department needs. It’s itemized with price per item and then shipping and taxes. It sounds like your accounting department is being lazy.
Hi there. As mentioned by @mtn3pitt, you can print your order details. We don’t have an official print receipt function. Sorry.
I use “print to pdf” to submit my business expenses. The accountant & the board I work for have no problem with them.
I don’t mean to pile on, but it does sound like your accountant isn’t very experienced in the varied ways things get paid for.