Never had this happen before but Woot shipped me the wrong items. Way cheaper than what i paid for. I cannot reach anyone to help me. No packing slip and no way to contact them.
Make sure you contact customer service. They’ll have some options for you. Here’s the blurb.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
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Thanks. I contaced them using the steps you provided (App) was able to talk to someone and he initiated a refund. I really love Woot! I’m pleased with the response. Much like Amazon.
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