So… Over half the patties in my bag are smashed and sticking to the wrapper. No idea if this happened pre-Woot or post-Woot but regardless it did not occur after receipt.
I went through the CS link but the only choice it gives is return. No opportunity to discuss this with a rep. So here I am posting in the forums with the hope that someone can comment on the best course of action or should I just go on with the return with the portion of the bag that is left?
Hi there. Sorry about that!
Contact CS through the form and they’ll help you out. Don’t worry about the return part, just don’t do a self-return.
Phone chat is available when staffed.
If all else fails, email support@woot.com from the email address on your woot account.