Have one of these. The biometric pad is garbage, never worked. If you contact Barska for warranty support, they’ll expect you to ship the whole safe to them on your dime, not just detach the internal borked electronics module. Bottom line, if you’re foolish enough to buy it, you’ll need to detach the little brand badge beneath the handle to reveal the keyhole and use the supplied keys to lock/unlock it. Safer than the bio pad anyway, as it is probably all to easy to bypass when it is powered up. [See the Lockpicking Lawyer channel on YT for all kinds of revelations on just how execrable the majority of mass market security products really are…] Also, at only $12 off the normal selling price of $300, this is just not a Woot-worthy deal.