Bought two of these from Woot a while ago. Derpy, but functional. The light in the power button on both of them broke pretty much immediately, so it flickers and flashes and is entirely off most of the time. The LCD, despite being told ‘stay on and show the wattage’ turns itself off. And as I discovered during Hurricane Ian, if the power is off and you turn off the UPS to save the battery for things like charging your phone later, you can’t turn it back on until the power is on.
The battery lasted about 3 years. Replacements are a pain in the butt because the wires are short, but simple to do. You can get good quality batteries from someplace like Batteries Plus, or ok quality for half the price from Walmart. If I needed more, I’d probably buy these again.
Just buy an APC brand UPS and save yourself the aggravation, I AM NOT HAPPY WITH MY PURCHASE!
Hi there. Sorry you’re not happy with the item. Remember that you have a 30-day return period. Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
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Please allow 24h for them to respond.