How does the free 2-day Prime shipping work? I just placed an order, my account shows I have Amazon Prime, but the order shows Standard shipping with a Dec 23 estimated delivery.
Hi there. Make sure you LOG IN with your Amazon Prime account. That’s the only time Prime status is checked. It is not checked with the Amazon Pay login.
Do you have the ability to check my order and account? When I logged in to Woot, I was prompted to log in with my Amazon account. And my Woot account shows the Prime logo as well. But my order still shows Standard shipping.
Also I just noticed that the free Prime shipping promo is gone on the product page. Was the promo a mistake? Maybe that’s why my order shows Standard shipping?
Hello again.
We’re sorry but we did have the wrong shipping message on a couple sales. However, you may still receive it via 2-day shipping.
If you don’t receive the item by about 12/20, please reach out to customer service.
Is this model supports Dyson mobile app to control it?
Factory reconditioned means they are refurbished by Dyson?
No this model is remote control only. I was reluctant to buy it because if you lose the remote or if it breaks, then the fan is pretty useless since there are no controls on the machine itself. Apparently you can get replacement remotes direct from Dyson but you have to call them to get pricing info.
Hi there. Yes it is.
Click here for our guide to the various conditions and their definitions.
Mine just arrived.
the machine does not turn on. When I turn it on using remote or physical power button on the machine, I hear a ding sound and machine wants to start for 1 second, then it shuts off. Tried factory reset by pressing remote power button and physical power button for 10 seconds. Funny thing is the machine does not reset, but keeps working as long as I am pressing down both remote power button and the power button on the machine. LOL. Returning it ASAP.