I bought these from Amazon a couple months ago… only received 1 bar. Lets see if Woot has fixed the inventory issue that was going on, and I actually receive 12.
Oh Amazon.
Does anyone else find it ironic that a Christmas-themed item is kosher-certified?
A smidgen.
Great for building a s’more’s Santa
I just received this order.
1 bar not a 12 pack. How do we resolve this?
(VMod edit: I blurred out your personal info.)
Contact support!
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
I’m pretty sure I sent the CS email, but I hadn’t received any auto reply “we have received your email …”
I will give it a business day or so.
You won’t get an auto-reply. You’ll get a response in 24-48 hours. It’s the weekend so it could be next week. Oh, and they’ll reply to the address on your Woot account.
All has been resolved. I had no doubt that WOOT would do right.
I did not get my 11 lost bars, but I was able to still get satisfaction from the chocolate event
Yay!
what we’d like to do to Amazon associates that break multipacks.
Any wagers if the replacement order contains 12 bars or 1 bar?
My money is on only receiving 1 again.
Probably. I don’t suppose they would just send you eleven replacements?
What will @dobby10 (and others) receive as replacements?
- One measly bar
- All 12 bars!
0 voters
In other news, we’ve ended this sale while we ask Amazon warehouses to look at the inventory so we can figure out where it’s incorrect. Such fun.
Just got my order. I ordered the max of 3 12 packs of the Hershey Bars. I got three bars total thrown in the bottom of the box. That’s it. So I just got screwed out of 33 bars, and out of pocket costs of around 35 bucks for 3 Hershey Bars. That’s some expensive candy let me tell ya… @ThunderThighs who do I contact about this…?
Customer service.
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)