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I got my redemption code or serial number today for Office for Mac.
I followed the provided link, logged into my Microsoft account and entered the redemption code.
The code did not work. I have asked for a refund since I do not want to waste a lot of time troubleshooting a bad redemption code.
If you order this product, I strongly suggest trying the code ASAP to make sure it works.
Same exact thing for me, code didn’t work…what’s up with this WOOT!?
Same here. Called and got immediate refund.
Same thing for me! I emailed but haven’t been able to call yet.
So I called and they said to buy from A different vendor because they ran out of stock (what?). They emailed me with a refund because they couldn’t give me a new code but told me to buy it again because they are still selling it (makes zero sense). So I bought it again (fool me twice). Any bets on whether I get another bogus code?
Make sure you have MacOS 11 or newer. Didn’t see anything in the documentation that stated OS requirements. Woot did refund my purchase since I couldn’t install it.
My code doesn’t work either. What’s up with that?
UPDATE
Talked/Talking with Woot customer service, they are going to send me a new code as they think that I got sent a code for a PC version, not Mac version.
So what was their reason in giving you an immediate refund vs the answer I received saying that I’ll get a new code in 1-2 business days?
It depends on the rep and if they paid attention to the instructions they were given. The CS manager is working on this.
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Thank you @ThunderThighs You’re the BEST!!!
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I received my redemption code today for Office for Mac and followed the instructions. The key isn’t recognized as a valid key. I’m still waiting for a response from Woot Customer Service.
I received my replacement key and it worked!!! Anyone who is having trouble should CALL Woot Customer Support as they helped me get a working key!
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I asked for a refund since I didn’t want to waste any more time on it.
I’m so glad I read this thread. Thank you @winterprkskier
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I am still trying to get a refund, since my MAC version key didn’t work, no luck yet.
CALL customer support. They will help you get a new key.
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My code didn’t work, either. I called Woot! customer service as others have advised. The only option I was given was a refund, which I accepted, obviously. Disappointing, Woot!
What’s the CS #?