[quote user=“Riuski”]Ok, as one of the members who has only heard about Woot but never visited until the night of the HP DVDRW Drive, I did see in big letters something about a coupon as a thanks for coming to the forum. I did the deal BEFORE it was posted on Fatwallet or anywhere else, thinking that it was a legitimate deal. For all I knew, coffeebreak referred to having to stay up late for Woot’s new item every night or something. I didn’t bother to check my credit card charge until tonight, 2 weeks later, and found to my surprise a charge $25 more than I expected. I haven’t heard anything official from Woot (since i haven’t called yet), but if they decide to take a hard-line stance on this matter, I WILL be looking to report this to the BBB, the California Attorney General’s Office, and anywhere else where I can get this matter resolved. I didn’t print out the screen confirmation from that night, but I do have an email from Woot stating how much the DVD writer charge should be. I firmly believe the law would be on my side in this case. Oh, I would just return it if Woot would just send UPS over to pick it up, but 1)I doubt they would, 2)I’ve already opened the box, and 3)seeing the response from the Fatwallet community, I think I’d rather just cause a lot of trouble for Woot. As a final note, I probably will never buy anything from here ever again.
Here’s what it said in my email:
Thank you for your purchase.
Your order number XXXXXXX for 1 HP External Dual Layer 16x DVD+/-R/RW Writer has been received by Woot on 9/17/2005 and your credit card has been charged $39.99.
Your order will typically ship within 3 business days. To check your order status, go to the Your Account tab at www.woot.com, log in and check your order history.
Please review the information above and report any discrepancy immediately to firstname.lastname@example.org. Make sure your user name and order number are included in all correspondence related to this order.[/quote]
I’m afraid you have a very valid complaint, but I urge you to wait and see if we can get an official response from woot here. They are really good guys, and I’m sure they’ll be understanding.