I purchased one of these for my second floor a few weeks ago, and I was so pleased with the performance, that I got a second for the first floor. It just came yesterday, and after charging, it went about mapping. I let it charge for a bit longer, then sent it on its first vacuuming run. It did very well. Made its way around both kitchen and dining room chairs. So for approximately $260, my two story house is covered. For refurbished, they look great and perform very well. One minor issue is that the object avoidance feature requires that the object be 4.5 inches tall- so it won’t avoid objects shorter that that (dog owners need to be aware of this). They do not mop, but I did not want mopping. In the carpet they leave the nice straight carpet tracks and they use lidar to help navigate. One of the biggest benefits is they are bagless, so I am not wedded purchasing bags from Shark for the future. These will not replace your regular vacuum, which will still need to be run on occasion. But I think I have cut those occasions to about one quarter of the previous frequency.
I grabbed one a few months ago from another sale. My unit initially had some issues, that I resolved on my own. The dock had a out of aligned charging contact that I had to correct, and the actual unit made a terrible noise when running (which is common per Google) - it corrected after I adjusted the rollers a bit. Overall its been fantastic. It did have the prior owners mapping loaded which was odd. But works great now.
I got one of these about 6 months ago and it quit working. Save your money and don’t get it!! Worked fine for a while then all of a sudden it has an error now and won’t work correctly. Won’t connect to the app to diagnose either. It vacuums in the same spot now. Goes about a foot from the base and then sits in that spot and vacuums and has an error message. Don’t waste your money on this one!
I have had so many issues with my refurbished Shark that I will never buy a refurbished Shark again. With that being said, when it works, I love my Shark. It cleans good as long as the brush is not clogged & with the room mapping you can ask it to clean only specific areas and also have a schedule to clean everything. The issues I have that are related to it being refurbished, but weren’t discovered till after the warranty was expired, include the cliff sensors periodically not working, the springs in the wheels not installed correctly, and initial communications issues. The biggest non-refurb issue I have with my Shark is if it doesn’t empty it’s internal bin correctly it will just sit on the dock without any indication there is anything wrong until you notice it didn’t clean an area.
I bought one last time it was for sale here. No complaints. I like that I can start it while i am out for a dog walk and stop it before we come back in. One of my dogs hates vacuums and will attack them if they are on. I’m trying to desensitize her, but it feels hopeless.
I have had the brush get stuck on hair and threads. The unit also has gotten plugged up by dog toy chunks. Not the vacuum’s fault. I try to clear the floor of larger debris and cords before I run it. The anti hair wrap is false. It wraps hair like any other vacuum I have owned.
I had another Shark robot vacuums that lacked the lidar. This one is much better at navigating.
My wife and I bought two of these. The refurb process isn’t great, they werent even factory reset so they will had the previous owners maps. After factory resetting them and letting them map our house they’ve been performing great. Dump the bin from the base once a week.
I got this in a previous sale. It mapped my first floor pretty quickly. I set it to vaccum everything at 10am daily.
I look back through Feb logs and it generated 12 notifications on 17 days–stuck side wheels and brushrolls and front bumpers, battery exhaustion, the dreaded non-specific “has encountered an error. Please Call customer service”.
It is also pretty frequently defeated by environmental issues. I find it under our table trapped between chairs, or wrapped up on a cord or a broom that was left leaning against the wall, or even stuck on top of a book. I don’t really blame the vaccuum for some of these, as I acknowledge our house is a little messy for peak robot-vac performance. But just a heads-up for what to expect in case your environment isn’t completely pristine.
The self-empty feature works great. I had a previous robot vaccum without it and I didn’t like how often I would have had to think about bin maintenance if I’d tried a daily clean of the house with it. My youngest emptied the bin quickly and easily without looking at the instructions.
Overall the floors are quite a bit cleaner since I brought the vaccum online. I still sweep once a week before mopping but I probably spend half the time and pick up much less now than I did before. It is plainly doing something right.
Considering getting another one for upstairs.
I have an older version of this, while it works okay, it does not do well with pets.
My old NEATO does does better.
That being said, it’s nice I don’t have to empty the Shark, everyday.
I bought two of these for home and they work so well I bought three to put in our clean rooms at work. They clean every night and have worked well for over a year now. They do love to suck up iphone cords and get stuck. When they encounter an issue like that, they just stop which is a nice feature. I’ve had other versions catch wires and drag the item around the room. These little guys are very thorough and do a great job!
Definitely buy a warranty. Bought similar deal and it died within 5 months. Definitely a factory defect and was out of any or all warranty. Ended up having to replace the motherboard on it and let’s just say, these things were not meant to be worked on by normies.
I bought Oneast time and it works awesome. Came refurbished but looked brand new. Not one issue