I ordered something almost 2 weeks ago and it hasn’t shipped yet? Is this normal? I was supposed to receive it today but I still don’t even have a tracking number.
No, that’s not normal.
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
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Why is the shipping taking so long? I would have paid extra for faster shipping. I assumed since it was an arm of Amazon they would ship much faster than a full two business week.
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Hi there. It shouldn’t take that long. Contact CS as @pepper114 suggested. I’m asking on this end as well.
Apologies for the delay.
Hi there. The most recent order I see for you was on 8/2. That’s definitely not two business weeks.
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