Brother Coverstitch Serger

Brother Coverstitch Serger

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Anyone else still waiting for this to ship? I ordered mine a week ago, and today was the expected delivery date. No response from Woot customer service contacted yesterday and today. My order info still says preparing for shipment.

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Hi there. This is fulfilled/shipped by Amazon. As of this time, it shows that they still plan to ship it.

Reach out to customer service if you have more questions.

I’ve reached out twice. No response.

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Ok. I’ll ping them on Monday. but also make sure you’re giving them 48h to respond.

watch it ship tomorrow

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Received this late last night. Not much information here.

|Message From Customer Service||
|Hey there,

We are currently experiencing delays with your order and we are unable to provide an exact shipping date at this time. We are working to ship this item out as soon as possible, but if you would rather cancel your order for a full refund, please let us know.

Once again, we’re very sorry for the inconvenience on this.|
|Best regards,|

Yeah, it’s that shipped by Amazon thing again. I’ll see what CS says on Monday.

I would have expected ‘shipped by Amazon’ to be a good thing. :expressionless: If it won’t arrive by this Thursday, I need to change the shipping address. My work will be closed for the holiday after that.

I just got an email saying they’ve cancelled my order due to ‘fulfillment issues’! Meanwhile, Amazon is actively selling the same item, at a higher price, for delivery this week! This is nonsense! I sent a reply to the email, but it bounced back saying Woot’s mailbox is full. What is going on with Woot? This purchase was to be fulfilled by Amazon, and Amazon and Woot need to honor the deal they made.

Drat, sorry. While we do sell Amazon inventory, it’s specific inventory that was passed to us. We can’t take whatever we want. Again, sorry that Amazon can’t count.

Amazon doesn’t get a pass for not counting. They need to deliver what people purchased. They are clearly in stock.