This unit is not as described. The ad says nothing about it being refurbished, open box, used, etc. When received it was in an unmarked box, back panel of pc was scuffed, scratches, etc. The listing says it has 10 core i7-1355U but pc was originally a I-5 processor. Clearly this should have been listed as refurbished. I am now retuning. Woot is great but this one slipped by…even today Woot has 5 Dell all-in-one units listed with 4 of them marked as refurbished… and
nothing about this one also being “used.”
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Wood did reply, is correcting the problem and…as usual…giving great service. Thank you Woot.