I know I know use the support page. It does not work, at least for me, I have tried every which way to get a hold of someone and I get crickets.
So here’s my deal. I’ve been a wooter long before they tied up with Amazon. I have 141 woots as of this post. For some reason I stopped receiving email from woot about 2 years ago. Nothing, not daily info, or promotions not even order confirmations. No problem, I don’t care for extra email anyway. Well now I do.
Last week I ordered a brand new phone for my wife as a X-mas gift and the order shows it was delivered on the 28th… Well it didn’t actually make it. So I went through the support steps and used that handy little “call me” button on the 29th. Some nice lady told me I needed to wait until the 30th just in case it shows up and then I could see about getting it corrected. Well on the 30th it still didn’t show so I went back to the support page but there is no longer a “call me” button only an “email” option. So I did that, and waited patiently for a reply and got nothing back. I searched my spam and junk and even checked the email attached to my amazon account. nada. What the heck? So then I tried emailing directly to support hoping to get a reply… nothing. Well maybe its me, so I updated my woot account to use my gmail account and again submitted a request through the page and still not a single piece of email from woot has been received.
What the heck am I supposed to do? How do I contact anyone? Is there a secret knock or handshake I don’t know about?