My woot package was delivered to the wrong address. The picture of proof of delivery is NOT MY HOUSE!
Now what?!?
Also there is no phone number only email that says they will respond within 24 hours…….
Hi there. I would start with UPS as they did the delivery.
We don’t have phones turned at this moment due to the number of contacts.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I did.
I also emailed woot. No one responded. You responded faster to this then woot did to my email.
Maybe you can help
I don’t have thousands of contacts to answer. They’ll get to you as soon as they can
This topic was automatically closed 4 days after the last reply. New replies are no longer allowed.