Xbox Gamepass Ultimate Code "Redeemed"

1

I purchased a 3-month code off of W00t back in July. My original gamepass sub was set to expire in October. I usually snag a code for cheap when the opportunity arises. I’ll often hold off on renewing if there isn’t anything I’m looking to immediately plan on gamepass.

Anyway, my point is, I went to redeem yesterday and I got a message saying the code had already been redeemed. I sent an email to support via “contact us” and am still waiting for a response. I did see another user had the same problem:

Has anyone gotten a resolution, refund, or a replacement code from woot? All I really want is a working code.

2

Hi there. This happened on just a few cases. Customer service will help you out. Please give them 24-48h to respond.

3

I received a message from customer support just now with the following:

Woot
Message From Customer Service
Hello there,

We’re sorry, but it has been more than [90] days since you purchased the product, which means that the window on our 30-day return policy has closed.

Unfortunately, the manufacturer’s warranty has expired as well. -

Best regards,
Juveriya

I sent a replying explaining this was a subscription code that has been previously redeemed prior to me, it shouldn’t expire, etc etc.

4

Let me check in with CS.

Update: CS will reach out to you.

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5

Thanks for the update and all of your efforts!

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